Home Care Services FAQ's

The answer to all of your home care services questions.

How does home care differ from home healthcare?

In recent years, home care has been defined as non-medical care such as personal care or companionship care services. Home health care, however, refers to home care that involves skilled nursing or physical, speech, or occupational therapy.

What services are offered by Comfort Keepers?

Comfort Keepers is pleased to offer a variety of home care services services. Our personal care services support seniors in personal hygiene, transferring and positioning, toileting, feeding, and mobility assistance. Companionship care services assist with medication reminders, grocery shopping, meal preparation, errands, and incidental transportation.

We also offer a number of specialized services such as Alzheimer’s disease and dementia care, end-of-life care, and transitioning home care. Service offerings vary from state to state.

How are Comfort Keepers Chosen?

Each and every Comfort Keeper has passed a rigorous screening process and training program. They are all considered employees who are bonded, insured, and covered by worker’s compensation to give you and your family peace of mind. In addition, Comfort Keepers are required to participate in continuing education courses to improve their senior care knowledge and skillset on a regular basis.

Are services available to those in assisted living communities or nursing homes?

Comfort Keepers does offer personal care and companionship services to nursing home and assisted living resident who would like individualized or extra care.

Does each client receive a written plan? If so, is it modified?

When a senior chooses to work with Comfort Keepers, a care coordinator will collaborate with their loved ones and medical professionals to develop a customized care plan that is unique to their particular needs and preferences. Care plans are reviewed every six months and altered as needed.

How will a senior meet their Comfort Keeper?

During an in home care consultation, a care coordinator will get to know a senior’s specific situation and needs. They will use this information to pair them with a Comfort Keeper that they believe will be a good fit. Next, an introduction will be arranged, giving the senior the opportunity to meet the selected Comfort Keeper and determine if there has been a good match.

What happens when a Comfort Keeper is on vacation or sick?

If a Comfort Keeper is unavailable due to a sickness or vacation, another Comfort Keeper will be assigned to the senior. Seniors and their loved ones will be contacted in advance whenever this situation does arise.

What are ADLs and IADLs?

Activities of Daily Living or ADLs consist of bathing, dressing, toileting, eating, and other basic tasks that are vital for daily functioning. Instrumental Activities of Daily Living or IADLS include grocery shopping, housekeeping, meal preparation, and other activities that are less basic than ADLs. In many cases, older adults require support with IADLs rather than ADLs.

Are services available 24/7?

Services are available 24 hours a day, 7 days a week. While some seniors may require this type of regular care, others may only benefit from occasional care or care for several hours each week.

What is the cost of in-home care?

For further details on rates and home care services available in your area, we encourage you to contact the Comfort Keepers office near you.

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